Tear down the walls

Psykologifabriken Team

All cooperation requires a bit of work. In order to be able to coordinate different groups, it is necessary to establish common goals, make sure that each group benefits from the collaboration, and to clarify how decisions are to be made between the groups. It is also important to encourage those who cooperate, but also to impose modest penalties for those who do not. A platform for conflict management should also be in place. At the same time, the cooperation must not have a detrimental impact on group independence, where, for example, one group determines how another group will solve its work tasks. In brief, the design principles need to be applied to groups and not only to individuals. This is what the eighth design principle is about. A design principle to scale up cooperation and coordinate cooperation between groups.
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Exercises in the course

Tone Nordling

Cooperate for better quality

Suggest a meeting with a representative from another team or another department and discuss how you can make things easier for one another at work. Feel free to link this to benefit to clients, members, or customers. 
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Train on your own
Principle 8
Max 15 min
Tone Nordling

Create a forgiving atmosphere between groups

The next time you notice that the team is complaining about another department, a business partner, or a customer, you can draw up a list of the behaviors in your team that are liable to make things difficult for the other group. For example: you respond with counter-arguments instead of asking questions, choose separate tables in the lunch room, only reply to emails after reminders. 
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Train with the team
Principle 8
Max 15 min
Tone Nordling

Your “liking” leads to discrimination

Which people are you particularly fond of at work? What do you do when you meet them? Write a list and reflect on whether you act the same way with all your colleagues. 
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Train on your own
Principle 8
Max 15 min