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What appears to be a problem with a person, is usually a problem with a situation. Conflicts seldom arise solely from personal chemistry. Instead,conflicts are more likely to occur in situations marked by unclear goals, inequitable workloads, ambiguous roles, unfair decision-making processes, inadequate feedback, and unresolved problematic behaviors. You don't need to be friends with everyone at work. Instead, prioritize aligning with shared goals, understanding roles, and focus on the work that needs to be done instead. By proactively identifying situations that can potentially lead to conflicts, you can prevent them from happening. Read more…

Exercises

Tilde Egebrand

Supportive conversations that build resilience

Pair up. Take turns sharing something that stresses or worries you, and listening. The listener should not try to solve anything. Follow-up questions and validating comments—such as “Given everything that’s going on, it makes sense that you feel this way,” or “I hear you have a lot on your mind about the crisis”—are encouraged.

Train with the team

Principle 6

Max 15 min

Gustav Nilsson

What do we want to train?

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Train with the team

Principle 6

Quick

Oskar HenriksonWahlman

Mapping the fuss in your team

Train with the team

Principle 6

Charlotte Gentili

The problem might not be the person

Train with the team

Principle 6

Jennifer Amin

You can prevent future conflicts

Train with the team

Principle 6

Advanced

Jennifer Amin

Clarify your routines

Train with the team

Principle 6

Advanced

Jennifer Amin

One hour of training leads to better cooperation

Train with the team

Principle 6

Advanced

Jennifer Amin

Reduce confusion in the group

Train with the team

Principle 6

Advanced

Tilde Egebrand

The best conflict never happens

Everyone in the group reflects individually on a time when they successfully avoided or prevented a conflict with someone else. Afterward, pair up to share your examples and identify what in the situation—or in your own and the other person’s actions—helped defuse the tension.

Train with the team

Principle 6

Quick

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