6. Conflict prevention
What appears to be a problem with a person, is usually a problem with a situation. Conflicts seldom arise solely from personal chemistry. Instead,conflicts are more likely to occur in situations marked by unclear goals, inequitable workloads, ambiguous roles, unfair decision-making processes, inadequate feedback, and unresolved problematic behaviors. You don't need to be friends with everyone at work. Instead, prioritize aligning with shared goals, understanding roles, and focus on the work that needs to be done instead. By proactively identifying situations that can potentially lead to conflicts, you can prevent them from happening. Read more…

Exercises

What the colleague does instead of is

Think of a time when you felt annoyed with someone at work. Instead of thinking about what this person is like, see if you can identify what they are specifically doing  that annoys you. Such as "I was annoyed when Lisen rolled her eyes", rather than "Lisen is judgmental".
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What is your annoying colleague good at, despite everything?

Write down three concrete behaviors that illustrate how a colleague makes a positive contribution to the work group. Bring up these examples next time you collaborate. 
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Do not bury your head in the sand during a conflict

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Examine how your objectives affect others

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