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5. Psychological safety
Within any team, it is common to encounter problematic behaviors that stray from the agreed-upon goals. When such behaviors arise, it is crucial to address them promptly. The level of psychological safety within the team plays a pivotal role in determining how early and effectively these issues can be confronted.In many instances, we tend to take strong action only when significant problems manifest in the workplace. However, with a foundation of psychological safety, it becomes possible to address and discuss concerns at an early stage. By focusing feedback on the specific behavior rather than targeting the individual, it becomes more feasible for the person to modify their conduct. Nurturing psychological safety within the team not only fosters a supportive environment but also enhances overall performance.
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Exercises
Reduce damage by encouraging the reporting of anomalies
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Counteracting antisocial behaviors
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Stand up for your colleague
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Not reporting errors is only human
What reception is given to colleagues who call attention to their own mistakes or the mistakes of others and report accidents and risks? List three ways of encouraging employees to report problems. This can be, for example, a matter of how you react in the moment or how you report back to the group on what effect the accident report has had.
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More than a bad joke
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When does the constructive feedback sink in?
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