Five times more positive feedback

Highlight five things that a colleague has done well recently. For example, “I saw you asked the nurses about the medicine list while you were waiting for an okay to start work. That was a clever way of using the time".
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Happier at work

Five times more positive feedback

Does positive feedback make you as happy as negative feedback makes you sad? If you are like most of us, you are more affected by the latter – something that may lead to a poorer performance. In a study by organization researchers Fred Luthans and Alex Stajkovic, eleven managers at a large hospital learned to focus much more on positive feedback than on negative feedback. In just two months, the number of faulty registrations in an emergency room and mistakes in patient journals had declined, while more patients received their medication. By increasing your focus on positive feedback, you can counteract the way in which we are so easily brought down by negative feedback – and you improve your employees’ performance at the same time.