4. Positive feedback
Promoting behaviors that align with the goal and foster collaboration is crucial, and the most effective approach is to encourage them through positive feedback. Why? Because feedback given after the behavior has a greater impact than providing instructions beforehand. To offer meaningful feedback, it is essential to gain insight into the actions of your colleagues. Cultivating curiosity about their work and actively seeking out specific examples of their successes (defined in time and place) enables you to provide more valuable feedback than a generic "good job." Read more…

Exercises

Your goal-directed behaviors of the week

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Gossip about a colleague's behavior

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Should you praise someone’s intelligence?

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Three good things today

Write down three good things that happened during your work day. Think about why they occurred. Describe the situation in as much detail as you can. What happened, who was there and how did it feel?
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Notice the person who follows routines

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Find a helpful role model

Write down at least three actions promoting relationships that you have seen a colleague do and that you appreciated and would like to see more of. This could be, for example, giving a compliment or offering to take on some work for a stressed colleague. 
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Courses

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