Exercises in the course
Ask about your colleague’s needs
Ask a colleague to describe their three fore- most needs to be able to carry out their workday in a comfortable manner. Take your colleague’s needs into account, such as by asking: “Is there anything I can do to make things easier for you today?”
What is your annoying colleague good at, despite everything?
Write down three concrete behaviors that illustrate how a colleague makes a positive contribution to the work group. Bring up these examples next time you collaborate.