4. Positive feedback
Promoting behaviors that align with the goal and foster collaboration is crucial, and the most effective approach is to encourage them through positive feedback. Why? Because feedback given after the behavior has a greater impact than providing instructions beforehand. To offer meaningful feedback, it is essential to gain insight into the actions of your colleagues. Cultivating curiosity about their work and actively seeking out specific examples of their successes (defined in time and place) enables you to provide more valuable feedback than a generic "good job." Read more…

Exercises

The best feedback

Identify a time when you received really good feedback. Preferably, focus on feedback that was positive and immediate, such as: "Thank you for summarizing what was said in the meeting; it makes it clear that we’re on the same page." Then, go around the team and share your examples. Take a minute to reflect on your own. Then discuss in pairs. We’ll bring a few examples back to the whole group.
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